“The best customer service that I have experienced in a long time”

At Cycleshack we subscribe to a system called ‘Listen 360’ which is used by many companies - it feeds back your customer satisfaction scores and lets us know how many customers’ scores have increased, decreased and so on. Currently we’re at a score of 97% - here are our most recent comments, none excluded:

“The Team have been so helpful and knowledgeable, nothing was too much trouble. The best customer service that I have experienced in a long time”

“Super helpful and knowledgable team”

“Good careful service job”

“Matt and Miles are very helpful. It's a busy shop but they make the time to find out what you need. Just had my bike serviced, performed very well on SDW. Thanks very much:)”

“These guys go above and beyond. In addition to being really likeable, their before and after sales service is impeccable. Can’t recommend highly enough.”

“Helpful and informative on advice With the service on my E MTB Thank you”

“The young was polite, helpful and very knowledgeable in respect of my daughter's bicycle. We always love going to this shop as you get to talk and meet with a human being and it's NOT online or Ai driven😀😀😀”